Prior to paying your policy online, please check that your details and your cover as shown on your documentation are correct and continue to meet your needs. If any of your details are not correct please contact our office as shown on your documentation.
Reminder - Your Duty To Take Reasonable Care Not to Make a Misrepresentation
Your policy is a consumer insurance contract under the Insurance Contracts Act 1984 (Cth) (the Act). This means you have a duty to take reasonable care not to make a misrepresentation to us whenever you buy, renew or vary your policy.
Your Renewal Invitation contains information that is relevant to our decision about whether to insure you and on what terms. Please read this carefully to ensure the information in it is correct. If any information is incorrect or could be misleading you must let us know and provide all relevant corrected information before we renew your policy.
Consequences of failure to take reasonable care
If you don’t correct inaccurate information, or take reasonable care not to make a misrepresentation to us, we may cancel your contract or reduce the amount we’ll pay you if you make a claim (or both).
If your failure is fraudulent, we may refuse to pay a claim and treat the contract as if it never existed.
Whether you’ve taken reasonable care not to make a misrepresentation will be determined with regard to all relevant circumstances. The Act describes a number of factors that may be considered. These are set out in the PDS.